Purchase procedure

The customer must follow the instructions on the screen and add products to the basket, without any commitment to purchase. You can view the basket or empty it by removing the products. If you wish to continue with the purchase, you must accept the purchase in the order button, accepting the conditions, the legal notice and those particular conditions that the purchase of the product or products entail.
To complete the purchase process you must click on the "Buy Now" button, which entails the purchase with payment obligation.

Method of payment

The form of payment of the good will be through credit card and / or bank transfer.
The applicable taxes are included in the price of the product.

Shipping costs

Shipping costs are separate, and the user must check and accept before placing the order, the costs involved in sending it to your address, as they vary depending on the size and weight of the product or destination.

Home delivery and Services Point:
- Spain and Portugal, €3.50.
- Shipments to Balearic Islands, rate of 4,50€.
- Free shipping for Spain and Portugal from 120€.
- Free shipping to Balearic Islands from 175€.

- Germany                         9,99€
- Austria                            9,99€
- Belgium                           9,99€
- Croatia                            9,99€
- Slovakia                          9,99€
- Slovenia                          9,99€
- Holland, Netherlands       9,99€  
- Hungary                          9,99€  
- Poland                            9,99€
- Czech Republic              9,99€
- Romania                         9,99€
- United Kingdom            14,99€
Home delivery only:
- Luxembourg  9.99€.
Only shipments to Services Point::
- France  9.99

In these destinies the shipments must be directed to domicile, but, automatically they will be delivered in the nearest Service Point to the domicile.

-    Estonia        14,99€
-    Ireland         14,99€
-    Finland         24,99€
-    Latvia           14,99€
-    Lithuania      14,99€
-    Denmark       24,99€
-    Sweden        24,99€

Terms of delivery

The delivery time will be approximately 48h-72h after the completion of the order, for those shipments to be delivered within the Peninsula and Portugal. For international shipments the delivery time will be 72h-96h after placing the order approximately. If you have any doubt or incidence related to the shipment, contact with us to the mail pedidos@maisolence.com


If you are not satisfied with the products purchased in our online store, you have the right to withdraw from the contract by returning your purchases.
The withdrawal period shall expire 14 calendar days from the day on which you or a third party, other than the carrier and indicated by you, received the goods.
The right of withdrawal shall not apply to the articles listed below:
1. Goods made according to the specifications of the consumer and user or clearly personalized.
2. Sealed goods which are not fit to be returned for reasons of health protection or hygiene and which have been unsealed after delivery.
3. Goods which, after delivery and taking into account their nature, have been mixed inseparably with other goods.
4. Sealed items that have been unsealed by the consumer and user after delivery.

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